Members Community Credit Union, your member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals.

We are equally committed to protecting the privacy of our members. It describes our credit union’s privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.

If after reading this notice you have questions, please contact us at:
(563) 264-7210

Or write to:
Tim Chapman
Members Community Credit Union
P.O. Box 467
Muscatine, IA 52761
chapmant@memberscommunitycu.org




We collect nonpublic personal information about you from the following sources:

• Information we receive from you on online applications
• Information about your online transactions with us
• Information obtained when verifying the information you provide on an online application or other form; this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions

We may disclose all of the information we collect, as described above, as permitted by law.




We may disclose nonpublic personal information about you to the following types of third parties:

• Non-financial companies, such as consumer reporting agencies, data processors, check/share draft printers, plastic card processors, and government agencies
• Financial service providers, such as insurance companies

In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements so that we may provide members competitive products and services.

We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.

To ensure the privacy of your information, all application and online banking sections of this website are provided on secure sites.

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.

We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Members Community Credit Union has adopted the following privacy policy for our young members (12 and under) and other visitors to the kids’ section of our website. If you have questions regarding this policy, please contact Tim Chapman at the contact information listed above.

We may collect information on domain names, dates and times of visits, and number of page views. We do not collect personal information. The information which is collected is used only to keep track of usage of our site, and it will help us to continue to improve the site’s overall value. Visitor information is never sold, given, or discussed with third parties.

If you send us an email with your personal information to answer a quiz, submit a story, send a recipe, etc., we will respond to your email as appropriate. We may keep your email address for the purpose of sending information about the kids’ section of our website or about Members Community Credit Union

We will not sell, give, or share your personal information to/with any third party vendor or any other organization. We will not condition your participation in an activity on the provision of more personal information than is necessary for you to participate in the activity.

If you are a parent of a child whom has sent emails to us regarding items posted to our website, you have the right to review the information your child has sent to us. If we collect your child’s personal information for purposes of responding more than once to a specific request from your child, you have the right to refuse to permit further contact with your child and to require that we delete your child’s information.

We may disclose nonpublic personal information about you to the following types of third parties:

• Protect your account numbers, PINs, and passwords. Never keep your Online Banking PINs or passwords out in the open as they can provide free access to your accounts.
• Do not send account information or social security numbers by email through the contact us or feedback sections of your website as it is not transmitted over secure lines. The Online Banking email is transmitted and received over a secure line.
• Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
• Let us know if you have questions. Please do not hesitate to call us – we are here to serve you!